Terms and Conditions
Welcome to Paramaa. By accessing or using our website or purchasing from us, you agree to the following terms and conditions. Please read them carefully before placing an order.
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1. General
Paramaa is an online jewellery brand based in India.
By using this website or placing an order, you agree to comply with and be bound by these Terms and Conditions.
We reserve the right to update or change these terms at any time without prior notice.
2. Orders
Orders can be placed through our official website or social media platforms.
Once an order is placed, a confirmation will be sent via email.
Prepaid orders cannot be cancelled once confirmed.
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3. Cancellations
We do not offer cancellations or refunds once an order has been placed.
All orders are considered final and non-refundable.
4. Exchanges
We offer exchanges only if:
The piece is unused and in its original condition.
The exchange is requested within 48 hours of delivery.
To request an exchange, contact us at loveparamaa@gmail.com with your order details and reason.
Customers are responsible for return shipping charges unless the exchange is due to a damaged or incorrect item.
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5. Refunds
We currently do not offer refunds. We only offer exchange or store credit, where applicable.
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6. Shipping
We ship pan-India.
Shipping times may vary based on location, and other external factors.
Once shipped, a tracking link will be shared with you.
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7. Product Descriptions
We strive to accurately describe our products, but minor variations in color or finish may occur due to lighting or screen settings.
• All pieces are handcrafted and may have natural irregularities.
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Contact Us
For any questions regarding your order or these Terms and Conditions, please contact us at:
📧 loveparamaa@gmail.com